Accessibility Statement

Last Updated: February 2026

LashLookup is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to make our website as inclusive as possible.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities.

Measures We Take

We take the following measures to ensure accessibility:

  • Semantic HTML: We use proper heading hierarchy, landmark roles, and semantic elements throughout the site.
  • Keyboard navigation: All interactive elements are accessible via keyboard. A skip-to-content link is provided for efficient navigation.
  • Screen reader support: We use ARIA labels, roles, and properties to ensure content is properly announced by assistive technologies.
  • Color and contrast: We maintain sufficient color contrast ratios for text and interactive elements.
  • Focus indicators: Visible focus rings are provided on all interactive elements to assist keyboard users.
  • Reduced motion: Animations and smooth scrolling respect the user's operating system preference for reduced motion.
  • Form accessibility: All form inputs have associated labels, error messages are programmatically linked, and required fields are clearly indicated.
  • Alternative text: Images include descriptive alternative text. Decorative images are marked appropriately so screen readers skip them.

Known Limitations

While we strive for full compliance, some content may have limitations:

  • Third-party content (such as Google Maps images and embedded booking widgets) may not fully conform to WCAG 2.1 AA standards.
  • Some older listing images sourced from external providers may lack detailed alternative text descriptions.

Feedback

We welcome your feedback on the accessibility of LashLookup. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

hello@lashlookup.com

We aim to respond to accessibility feedback within 5 business days.

Assessment Approach

LashLookup assesses accessibility through the following methods:

  • Self-evaluation against WCAG 2.1 Level AA criteria
  • Automated accessibility testing tools
  • Manual keyboard and screen reader testing